Last updated: May 2026
1. Information We Collect
We collect the following types of information when you use our Platform:
- Account Information: Name, email address, phone number, and profile picture when you register.
- Event Data: Event names, dates, locations, budgets, guest lists, vendor details, and task information you create on the Platform.
- Location Data: With your consent, we may collect your device location to suggest nearby venues and vendors.
- Payment Data: Payment details are processed through our payment partner Razorpay. We do not store full payment card numbers on our servers.
- Usage Data: Pages visited, features used, and interaction patterns to improve our service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform and its features.
- Process payments and manage billing through our payment partner Razorpay.
- Send event-related notifications, RSVP updates, and announcements.
- Respond to your support requests and inquiries.
- Comply with legal obligations and enforce our Terms & Conditions.
3. Data Sharing
We do not sell your personal data. We may share your information only in the following circumstances:
- With vendors and service providers you choose to engage with through the Platform.
- With our payment processor (Razorpay) to facilitate transactions.
- With law enforcement or regulators if required by applicable law.
- With service providers who help us operate the Platform (hosting, analytics, etc.) under strict data protection agreements.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time.
5. Your Rights (DPDP Act Compliance)
Under the Digital Personal Data Protection Act (DPDP Act), India, you have the right to:
- Consent: You have the right to give, withhold, or withdraw consent for data collection at any time.
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete data.
- Erasure: Request deletion of your account and associated personal data.
- Grievance Redressal: File a complaint regarding data privacy concerns with our Grievance Officer.
To exercise any of these rights, contact us at privacy@realeventsapp.com.
6. Data Security
We implement appropriate technical and organisational measures, including encryption and access controls, to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
7. Grievance Officer
In accordance with the DPDP Act and IT Rules, 2021, the Grievance Officer for RealEventsApp is:
Grievance Officer
RealEventsApp
Guntur, Andhra Pradesh 522004, India
Email: grievance@realeventsapp.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes via email or a notice on the Platform.
9. Contact
If you have questions about this Privacy Policy, contact us at support@realeventsapp.com.